InsCipher Academy

Course 7: InsCipher Intermediate: Unlocking the Power of Portal Tools (10 hours)

Course • 25 lessons

Unlock the full potential of the InsCipher portal with this intermediate course. Dive into critical features to optimize your workflow and enhance productivity.

Essential Skills for New Account Managers

Course • 28 lessons

Master key skills in customer segmentation, conflict resolution, and SaaS management to excel as an Account Manager. Enhance your presentations, project management, and continuous learning strategies.

Compliance Admin (13 hours)

Course • 26 lessons

Begin your journey as a compliance admin with this foundational course. Gain the essential skills and knowledge needed to excel in compliance administration. Become a vital part of our compliance team and build your future in compliance.

Surplus Lines Coordinator Essentials (10 hours, 45 minutes)

Course • 38 lessons

Equip surplus lines coordinators with essential skills for managing partner support and compliance using the Connect platform. Master the system for efficient surplus lines processing.

Customer Support Specialist 1 (25 minutes)

Course • 3 lessons

This course trains Customer Support Specialist 1's on how to manage support inquiries using the Intercom platform efficiently. Learners will gain hands-on knowledge of ticket handling.

Sr. Customer Support Specialist (6 hours, 37 minutes)

Course • 5 lessons

This course trains Senior Customer Support Specialist on how to manage support inquiries using the Intercom platform efficiently. Learners will gain hands-on knowledge of ticket handling.