InsCipher Academy

Sr. Customer Support Specialist (6 hours, 37 minutes)

Course • 5 lessons

This course trains Senior Customer Support Specialist on how to manage support inquiries using the Intercom platform efficiently. Learners will gain hands-on knowledge of ticket handling.

Surplus Lines Coordinator Essentials (10 hours, 45 minutes)

Course • 38 lessons

Equip surplus lines coordinators with essential skills for managing partner support and compliance using the Connect platform. Master the system for efficient surplus lines processing.

Customer Success Managers

Course • 15 lessons

Essential Skills for New Account Managers (8 hours, 32 minutes)

Course • 28 lessons

Master key skills in customer segmentation, conflict resolution, and SaaS management to excel as an Account Manager. Enhance your presentations, project management, and continuous learning strategies.

Compliance Admin (13 hours)

Course • 26 lessons

Begin your journey as a compliance admin with this foundational course. Gain the essential skills and knowledge needed to excel in compliance administration. Become a vital part of our compliance team and build your future in compliance.

InsCipher Portal Demo Environment (9 hours)

Course • 14 lessons

Learn how to set up and configure a demo account in the InsCipher portal for training, testing, or presentations. This course covers setup steps, permissions, and key features in a safe demo environment.