Products
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Course 6: Exceptional Customer Support (18 hours)
Course • 36 lessonsGet ready to excel in providing exceptional customer support with essential skills, techniques, and confidence to handle any situation effectively.
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Essential Skills for New Account Managers (8 hours, 32 minutes)
Course • 28 lessonsMaster key skills in customer segmentation, conflict resolution, and SaaS management to excel as an Account Manager. Enhance your presentations, project management, and continuous learning strategies.
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Compliance Admin (13 hours)
Course • 26 lessonsBegin your journey as a compliance admin with this foundational course. Gain the essential skills and knowledge needed to excel in compliance administration. Become a vital part of our compliance team and build your future in compliance.
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Essentials for the Tax Associate & Analyst (1 hour, 54 minutes)
Course • 16 lessonsThis course prepares team members for the Tax Associate/Analyst role by building expertise in surplus lines tax filings, compliance, reconciliation, and client support, with a focus on accuracy, regulatory knowledge, and effective communication.
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Engineering Team Onboarding
Course • 10 lessonsWelcome to the Engineering Team! Discover role expectations, team dynamics, and essential resources for your success.
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Customer Success Managers
Course • 15 lessons