InsCipher Academy

Course 6: Exceptional Customer Support (18 hours)

Course • 37 lessons

Get ready to excel in providing exceptional customer support with essential skills, techniques, and confidence to handle any situation effectively.

Course 7: InsCipher Intermediate: Unlocking the Power of Portal Tools (1 hour)

Course • 16 lessons

Unlock the full potential of the InsCipher portal with this intermediate course. Dive into critical features to optimize your workflow and enhance productivity.

InsCipher Academy TV

Course • 77 lessons

Welcome to InsCipher Academy TV! Whether you're looking for quick tips, answers to common questions, or ways to propel your learning to new heights, we've got you covered.

Essentials for the Tax Associate & Analyst (2 hours, 3 minutes)

Course • 20 lessons

This course prepares team members for the Tax Associate/Analyst role by building expertise in surplus lines tax filings, compliance, reconciliation, and client support, with a focus on accuracy, regulatory knowledge, and effective communication.

Train-the-Trainer | Instructional Designer

Course • 63 lessons

Learn to design, develop, and deliver engaging technical training. Build skills in adult learning, instructional design, communication, and facilitation—ideal for new or aspiring technical trainers.

Accounts Payable Specialist (7 hours, 8 minutes)

Course • 30 lessons

This course provides Accounts Payable Specialists new to the InsCipher Surplus Lines Accounts Payable (SLAP) team with a solid foundation in surplus lines insurance, focusing on payment processing, reconciliation, and risk management.