InsCipher Academy

Customer Support Specialist 1 (25 minutes)

Course • 3 lessons

This course trains Customer Support Specialist 1's on how to manage support inquiries using the Intercom platform efficiently. Learners will gain hands-on knowledge of ticket handling.

Sr. Customer Support Specialist (6 hours, 37 minutes)

Course • 5 lessons

This course trains Senior Customer Support Specialist on how to manage support inquiries using the Intercom platform efficiently. Learners will gain hands-on knowledge of ticket handling.

InsCipher Academy TV

Course • 69 lessons

Welcome to InsCipher Academy TV! Whether you're looking for quick tips, answers to common questions, or ways to propel your learning to new heights, we've got you covered.

Engineering Team Onboarding

Course • 10 lessons

Welcome to the Engineering Team! Discover role expectations, team dynamics, and essential resources for your success.

Customer Success Managers

Course • 15 lessons

Operations - Department Specific Training

Course • 14 lessons

This course will provide specific role training.